As I journeyed into the design phase I discovered that more areas emanated that need to be addressed more so as they involve organizational structure and policies. I have decided to concentrate only on one aspect of shift leaders training that deals with introducing participants to the roles and responsibilities of a shift leader. The main objective is to empower participants with relevant information with regard to their role as unit shift leaders such that they can have goal oriented achievements.
Initially I had thought of Mlearning with the notion that it's more cost effective and allows for autonomy of participants and realized that it might not be ideal as the hospital policy prohibits use of cell phones. This could mean new discussions with policy makers regarding the project.
Alternatively there are computers in the hospital library connected to Internet but it's open from 8 a.m- 5p.m considering that my participants work 12 hr shifts day and night. I intent to make use of the hospital website ( in consultation with IT department) for posting materials, audio clips, video clips as well as having online discussions with participants.
In any case I am thinking of an eclectic approach whereby for the first contact I will use face to face to set the stage and discuss the structure as well as ensuring that everybody is comfortable with the use of computer and how to access the materials. Considering that my participants are the net generation I belief there won't be major hinderances regarding use of computers.
In order to evaluate the training I had thought of using the Kirkpatrick's four level evaluation model. For this kind of training where there is no pass or fail I found this model suitable as the first level looks at the reaction of participants that can be done using a small survey questionnaire or verbal feedback. The second level checks on the training objectives whether they are met or not, where pre and post test can be utilized. The third level is the behavior change as to whether participants are applying the concepts learned from the training which I would do through observation and individual interviews. Lastly is the results level where the impact of training on organization is marked by job satisfaction, patient satisfaction, higher employee morale.
I feel like I am going back and forth but this is basically where I am presently.
This is very good Ratu. Don't worry about going back and forth because the readings all emphasise that this is a continuous process so you are actually right on track. The analysis and design stages are good to review what you have already and adapt as you have done. I think the more effort you put in during these stages (to make suggested changes), the less time you will waste on do-overs during development.
ReplyDeleteHi Ratu, it sounds like you are more on track than a couple of weeks ago, well done! I think you are doing well to try to tackle only one component of your training for now. I really like your idea of using the hospital website. Perhaps as a starting point this is ok, even though the library is only open 8-5pm, perhaps this is a current limitation. And within this task, you identify it as a limitation but also an element which you will include in your evaluation?
ReplyDeleteOr alternatively are there any computers on the wards that the n/staff could use to access the website?
I love your idea, it seems incredibly practicle and appropriate. I like how you thought about feasibility ( the hours of the hospital library) it seems like an appropriate plan for the context , I cannot wait to see your work
ReplyDeletemarie
You're making good progress Ratu! Well done on making a selection of topic and recipients. If shift leaders are clear on concepts, this will definitely help those who report to them, so that is a good decision. I like how you are recognising the need to discuss policy with management, as this is often a step which we as facilitators try to avoid, if we recognise it at all. Learning happens within an ecosystem and you are starting to identify all the facets of your ecosystem, which is a great achievement.
ReplyDeleteIf you are going to be working with IT, do you have an idea of the layout or design of your materials? You will need to give this to them even in initial discussions so that they can advise as to whether or not it is possible. Perhaps part of your assignment and work for this module could be to find out what type of materials you could include, what your limitations would be in using the site and then planning and preparing a lot of your layout and initial materials in preparation for your IT meeting. I look forward to seeing how this moves forward.